Sales Manager In Tourism - Quito, Provincia de Pichincha - Indeed.com
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Salario: A convenir
Categoría: Hotelería / Turismo
Subcategoría Hoteleria y Turismo
Localidad: Quito
Activo desde: 23/07/2019 - 12:00:47 pm
Jornada: Tiempo Completo
Tipo de Contrato: Contrato por tiempo indefinido
Fecha de Contratación: 27/08/2019
Cantidad de Vacantes: 1
Educación Mínima: Universidad
Años de Experiencia: 4
Idiomas: Inglés
Disponibilidad de viajar: Si
Disponibilidad de cambio de residencia: No
POSITION PURPOSE:PEAK DMC is a global leader in providing a rich diversity of destination experiences to a wide customer group. Our Sales team is responsible for Galapagos and Ecuador and are skilled at ?wowing? business and direct customers with amazing options, while achieving excellent quote-to-purchase conversion rates. Our goal is to build trusting customer relationships to secure repeat business for the local DMC and within our global network of DMCs. The Sales team are rewarded for sales success ? they also make a significant contribution to the success of DMC!With the guidance, tools and materials provided by the DMC Global Sales team, this role will provide leadership to the team, grow sales and deliver service-level excellence for PEAK DMC. The Sales Manager is responsible for the team of consultants achieving sales targets and exceptional customer performance levels in consultation and booking of tailored FIT trips. The Sales Manager will provide guidance, training and direction as the team consults, sells and ensures accurate bookings of group and tailored FIT trips. The team will build itineraries and provide customer service based on the PEAK DMC standards, company philosophies and operational systems. The Sales Manager will also service their own clients and take a more hands on role in overseeing management of complex or higher value clients.Working alongside the contracting and reservations teams, the Sales Manager is the primary contact for our external customers and manages all points of the customer experience, up to trip departure. A deep understanding of new and existing product components and itineraries is essential. Each sales member?s focus will be to assess customer needs and potential ?wants? and provide customised product options, both proactively and on request. The Sales Manager will follow through with the customer to secure the sale and ensure that the booking to departure process fits our high customer-service standards.QUALIFICATIONS AND EXPERIENCE:Previous supervisory experience, including leading a team to sales success through coaching, training & developingStrong knowledge of the Galapagos boats and land itineraries in Galapagos and EcuadorProven track record in managing and reporting on sales targets for a team of direct reportsSignificant travel industry and sales experience, ideally within adventure travelDemonstrated ability to build strong relationshipsIn addition to Spanish, fluent English language skills (written and verbal)Ability to accurately use systems and create or train others in processes to provide a quality customer experienceManagement training and/or qualifications advantageousAl postularte al aviso tu currículum registrado será enviado a la empresa ofertante de manera automática.Mipleo - hace 20 días - guardar empleo - Denunciar empleo - empleo originalContinuar para postularContinuar para postularsave this job aGuardar este empleoEmpleos de Sales Manager en Quito, Provincia de PichinchaAcerca deCentro de asistencia© 2019 IndeedCookies, privacidad y términos de servicio