Vice President Of Delivery Ops Usd20833.33/Month

Vice President Of Delivery Ops Usd20833.33/Month
Empresa:

Crossover


Vice President Of Delivery Ops Usd20833.33/Month

Detalles de la oferta

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Aurea is seeking a VP of Delivery Operations to help lead a professional services and customer success operation that will provide standard services to customers to help them maximize the value they receive from Aurea software products. Examples of these services include software upgrades, health checks, simple software customization and configuration, and other related services.

However, unlike in a traditional time and materials oriented professional services organization, Aurea aspires to build productized services : service delivery that can be executed in a highly repeatable and scalable model using a non:traditional, process driven delivery approach. In effect, Aurea is seeking to transform its services organization from a traditional, expensive, highly bespoke delivery model to a next generation, low cost, highly predictable and repeatable model.

The VP of Delivery Ops will have specific responsibility for delivering success to our customers via as series of productized delivery services:

The VP of Delivery Ops will partner with our Product Management organization to defined and build productized service delivery offerings

The VP of Delivery Ops will lead the delivery of our packaged (non:customized) services, including but not limited to customer health checks, managed upgrades, simple solution configuration, and other services. The VP of Delivery Ops will be responsible for the design and execution of these services to ensure efficiency, predictable delivery quality, and scalability, as well as the ability to deliver consistently high margins

The VP of Delivery Ops will have P and L responsibility for our productized services business, and will be accountable for driving year:over:year revenue growth, a book:to:bill ratio that consistently exceed 110, and exceptional and consistent EBITDA margins of 50

The VP of Delivery Ops reports directly to the COO and will serve on the Operations leadership team.

Required Qualifications and Experience

Skills and experience

Leadership: The VP of Delivery Ops must be able to articulate a strategy, communicate this vision and be able to drive execution

Depth in Packaged Services Delivery: Previous leadership in a service delivery firm

Metrics Driven: The VP should be and metric driven leader that can build organizational capability in service delivery to deliver predictable, repeatable, and scalable results across multiple products and markets

Continuous Improvement: The VP should be a relentless driver of continuous, metric:based performance and productivity improvement

Courageous Problem Solving: A detail oriented, hands:on leader who can drive experimentation and problem:solving

Organizational Flexibility and Savvy: Comfortable working in a distributed, virtual, and global resource environment; able to influence and lead peers in operating the business in a coordinated manner

Organization Builder: An outstanding team building and people developer with a high talent bar

Six sigma or equivalent certification

Education and work history

Bachelors degree. MBA preferred.

15+ years of service delivery leadership

5+ years of P and L ownership

Location: Global (remote)
Compensation: 250K/year
40+ hours/week
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Multitrabajos sea responsable por ello.

Ciudad: quito

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive

Salario:Competitive


Fuente: Tiptopjob_Xml


Área:

  • Tecnologías de la Información / Tecnologías de la Información en General

Requisitos

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