Customer Supervisor

CUSTOMER SUPERVISOR br br br QUITO ECUADOR br br br WHAT YOU NEED br br FIRST DEGREE IN BUSINESS ADMINISTRATION OR INTERNATIONAL BUSINESS br br AT LEAST 6 MONTHS TO 1 YEAR OF EXPERIENCE IN CUSTOMERS SERVICE WORKING WITH HIGH PERFORMANCE TEAMS br br EMPATHETIC AUTONOMOUS PROACTIVE AND ORGANIZED PERSONALITY br br ABILITY TO WORK IN MULTIPLE PROJECTS WITH DEADLINES AND VARIABLE REQUIREMENTS br br EXCELLENT ORGANIZATION ABILITIES br br EFFICIENT COMMUNICATION AND INTERACTION WITH SHOPPERS AND CUSTOMERS br br EXCELLENT COMMUNICATION SKILLS br br MICROSOFT OFFICE BASIC SKILLS br br WORK PROACTIVELY WITH THE CUSTOMER SERVICE TEAM br br MANAGE LARGE AMOUNTS OF INCOMING CALLS br br br CULTURAL FIT br br ANALYTICS SKILLS br br PROACTIVITY br br TARGET BASED RESULTS br br QUICK LEARNING br br TEAMWORK br br ENTHUSIASM br br ATTENTION TO DETAILS br br COMMUNICATION SKILLS br br CREATIVITY AMP INNOVATION br br EFFICIENCY br br ORGANIZATION AMP PLANIFICATION br br HIGH STANDARS br br br WHAT WILL YOU DO br br br MANAGE INCOMING CALLS FOR REQUESTS DOUBTS COMMENTS AND COMPLAINT AND BE AGENTS BACKUP IF NECESSARY br br ENSURE CUSTOMER SATISFACTION WITHIN THEIR SCHEDULE AND ORDER FULFILLMENT br br RESOLVE PRODUCT OR SERVICE PROBLEMS BY CLARIFYING THE CUSTOMER S COMPLAINT br br USE MARKETING STRATEGIES TO BOOST CUSTOMER SATISFACTION br br COLLECT CUSTOMER INFORMATION AND ANALYZE ITS NEEDS FOR IMPROVEMENTS IN THE SERVICE AND THE APP br br MANAGE IN A PROPER WAY ALL DATA OF THE DASHBOARD AND CUSTOMER INFORMATION br br COORDINATE WITH THE TEAM MEMBERS ALL DELIVERIES AND MANAGE CONFLICT RESOLUTION br br br ABOUT US br br br TIPTI TIEMPO PARA TI SPANISH TRANSLATION FOR TIME FOR YOU IS A GROCERIES AMP HOME ESSENTIALS ECOMMERCE WITH HOME DELIVERY THE TIPTI BUSINESS IS BASED IN OUR CUSTOMERS EXPERIENCE ACCOMPLISHED BY OUR SPECIALIZED SHOPPER TEAM THAT WILL FULFILL OUR COSTUMERS HOME NEEDS br br br Fecha de publicación Publicado hace 1 día br br Fecha de vencimiento abril 3 2021 br br Ubicación QUITO br br Título profesional CUSTOMER SUPERVISOR br br Salario 500 600