Hotel Reservation And Sales Experience

We are looking for a number of agents to handle Hotel Reservations. Please send your "Skype id" together with your resume. Experience required:
*Hotel Reservations - Confirmation - Cancellation - Rebooking
*Fraud Booking
*Same day Booking, Hotel doesn't have booking
*Customer Complains
Contractor requirements:
1. Schedules are by rotation from monday to Sunday from 9am to 6pm or 12pm to 9pm EDT with 2 days off.
2. Has a solid command of the English language.
3. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net
4. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
5. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.
How to apply: please respond with a cover letter that includes the following:
1. The language level that you have (should be 90% or above)
2. Your customer service experience
3. Your schedule availability