Linux Systems Administrator

Type of Appointment: Full-Time, ProbationaryCollective Bargaining Unit: California State University Employees Union (CSUEU) - Unit 9Job Classification: Operating Systems Analyst IIIAnticipated Hiring Range: $100,000 - $135,000 Annually Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.Work Location Type:Remote Work Eligible* *Although this position will primarily work in a remote capacity, there will be a requirement to report to campus for monthly department meetings, quarterly division meetings, and occasionally to meet campus work needs. Wherever possible, 1-2 days of prior notice will be provided for on-campus requirements.THE DEPARTMENTThe Cloud and Support Services department provides central technology support for the design, development, security and maintenance of campus-wide computing infrastructure, including: email, web services, intranet services, directory services, account management for technology access, as well as various server operating system environments and databases, including UNIX, Linux and Windows for the support of campus applications such as PeopleSoft, Canvas, Office 365, AWS, Oracle, and network management.DUTIES AND RESPONSIBILITIESOperating Systems and Application Support:Ensure operating system software is properly installed, tested, and tuned to maximize operating efficiency. Examples of typical work activities include:Develop and implement plans for fully Integrated systems, including operating systems, network systems, database systems, and applications in VMware and AWSDevelop plans, schedules, documentation, and requirements for the installation and maintenance of new and/or revised software.Install, configure, and tune operating systems software for optimal performance.Provide escalated technical support to Cal Poly Pomona and IT division staff, as assigned. Duties may include providing both on-site and telephone support for the resolution of operating systems and applications, as required.Prepare reports summarizing departmental technical activities.Incumbent may be required to respond to inquiries from staff outside of normal business hours to support campus operations.Scripting and Programming:Customize and upgrade operating and related systems to meet ongoing user needs. Examples of typical work activities include:Plan and implement modifications and upgrades to system configuration to improve utilization based on analysis of application and production requirementsDevelop scripts and programs using Perl, Shell, and other programming languages to automate central and critical campus services, storage administration, and user management tasks.Document operations procedures installation methodologies, and modificationsMaintain campus Identity Management framework and related scripts. Implement new features and functions at management's request.Performance and Security Monitoring:Evaluate the level of systems operation and recommend measures to improve overall performance and security. Examples of typical work activities include:Conduct analytical studies of system processing time and resource capacity, measuring system performance against predetermined or standard benchmarks (e.g., operating time, error rates, and types)Determine system compatibility and performance and impact of integration with new systems or upgradesProvide security analysis for enterprise-level server systemsDevelop and carry out appropriate periodic maintenance procedures, diagnose and correct errors, maintain appropriate records, and produce and carry out specified change control processes.Monitor security bulletins for software in use in the server environmentAssess the criticality of security patches and make recommendations to management as to the potential impact of the related vulnerability.Develop server hardening standards based on CIS templates.Architecture and Design Review:Provide an architecture and design review of new and existing products and projects as requested by management. Examples of typical work include:Assess the system's ability to integrate into existing infrastructureEvaluate the security of the systemDetermine the ongoing supportability and viability of the systemQUALIFICATIONSTo enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems systems analysis, and systems-level programming.Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspectives and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Ability to support Red Hat Enterprise Linux 8 and compatible distributions such as Rocky and Alma LinuxAbility to automate basic tasks in common shell scripting languages such as bash as well as more complex scripting tasks in languages such as Perl or Python.Knowledge of modern operating system theory and operation, especially Linux and Windows; knowledge of modern programming languages, including Java, C, Linux-based scripting languages, SQL; knowledge of networking technologies, including TCP/IP, DNS, DHCP, routing, and firewall configuration and operationAbility to debug complex technical problems with modern computer operating systems, applications, and networks.Ability to work in a server environment consisting of hundreds of servers, including understanding the concepts around managing that many servers, implementing and conforming to deployment standards, and troubleshooting issues that span multiple systems providing varying services.Ability to implement and support Linux-based authentication and SSO platforms, including LDAP, Kerberos, RADIUS, and ShibbolethKnowledge of and ability to troubleshoot SSO authentication protocols, including SAML, CAS, and OIDC.Ability to manage, implement, and troubleshoot MFA services, including Duo.Ability to interact with others and to communicate technical information to both technical and non-technical users.Ability to manage AWS infrastructure, including Elastic Load Balancers, EC2 instances, Auto Scaling Groups, and supporting technologies.Knowledge of internal operating system technology, computer operations and hardware, and network communications theory.Ability to use, implement, and manage performance monitoring software and interpret results to make recommendations about system performance.Ability to perform preventative and remedial maintenance to the operating system(s).Ability to interface/integrate campus-defined operating system(s) with software and other systems.Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications.Knowledge of applications programming techniques and procedures.Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code.Ability to research and survey new products and/or releases, such as productivity tools.Ability to establish and document operations procedures.Knowledge of network operating system and network architecture, configuration, and protocols.Knowledge of client-server technologies.PREFERRED EXPERIENCECertifications in AWSCertifications in LinuxMaster's degree in computer scienceExperience working in an academic environmentExperience with the following:Amazon Web ServicesLDAP, preferably OpenLDAPSecurity/authorization/authentication, Kerberos, use of LDAP for Unix naming servicesSolaris/ZFSAutomated provisioning/management, experience working in large-scale deployments with hundreds of servers.Revision control systems such as subversion, git, et al.MySQL/PostgresqlSMTP, virus/spam scanningPHPSamba/Dfs/Windows file sharingOut-of-State WorkThe California State University (CSU) system is a network of twenty-three public universities providing access to quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background CheckCal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.For more information, go to https://calstate.policystat.com/policy/13813878/latest/ .Employment Eligibility VerificationCal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA)The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire SafetyIn compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdfandhttps://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency NondiscriminationAs a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .CSU ClassificationThis position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx. The CSU Salary Schedule is located on the following site:https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $6,249 and maximum $12,100 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position.Reasonable AccommodationWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ******. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEOCal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdfand athttps://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf .Other NoticesFor other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.