Program Assistant - Renaissance Scholars & Undocumented Student Services

Type of Appointment: Full-Time, One year TemporaryCollective Bargaining Unit: Academic Professionals of California – Unit 4Job Classification: Student Services Professional IBAnticipated Hiring Amount:$4,066 per monthWork Hours: Monday – Friday 8:00 am-5:00 pmTHE DEPARTMENTStudent Support and Equity Programs (SSEP) department aims to make a positive difference in the lives of non-traditional students through high-quality programs and services that promote access, equity, and educational opportunities in support of student earning and success. The department oversees various programs and service areas that support underserved populations that are primarily first-generation, low-income, underrepresented students, such as the Educational Opportunity Program (EOP), Renaissance Scholars (RS), and Undocumented Students Services (USS). Renaissance Scholars is a comprehensive support program that empowers current and former foster youth through higher education. The program provides a broad range of services and experiences that support their university transition and success, enabling them to be educated and engaged citizens. Undocumented Students Services supports the holistic success (academic, personal, professional) of undocumented students at Cal Poly Pomona. Services extend to all in the Bronco undocumented community, which include students who come from mixed-status families, Temporary Protected Status (TPS), refugee status, and undocumented with or without Deferred Action for Childhood Arrivals (DACA)DUTIES AND RESPONSIBILITIESOutreach, Community Engagement, and Special Projects:Assist with outreach efforts for Renaissance Scholars (RS), Undocumented Students Services (USS), and other departmental outreach efforts as needed for EOP (i.e., outreach events, tabling, application processing, application reading, interviews, and verification of documents, etc.).Assist with community engagement both on and off campus with community organizations and/or donors as appropriate.Assist with the program/center newsletter(s), website, and social media.Assist with special projects as needed with event planning, coordination, and facilitation (i.e., Student Retreat(s), monthly meetings, community events, Success Seminars, mixers, graduation events. etc.)Programming and Student Development:Assist students, faculty, staff, and visitors visiting the office/center and make appropriate referrals to on and off campus resources as needed.Help with the logistics and coordination of educational enrichment and community-building activities that foster a positive learning community and student leadership development.Assist with the leadership development of office student staff (Peer Mentors, Student Engagement Ambassadors, etc.); assist with onboarding and training, etc.Administrative and Operational Support:Assist with various office and program operational tasks such as office coverage, tracking, reports (i.e., scholarship, verification tracking, etc.), assessment, etc. Support the administrative and logistical needs required to execute servicessuccessfully (i.e., travel, communication, RSVPs, room reservations, catering, invoices, etc.).Assist with hiring and payroll of student staff (Handshake postings, HR paperwork prep, student timesheets, etc.)Participate in meetings, committees, and professional development activities:Meet regularly with Lead(s); follow up on action items as appropriate.Participate in SSEP and unit area(s) staff meetings and assigned committee meetings.Participate in department in-services training professional development activities as appropriate and needed to serve SSEP student populations better.QUALIFICATIONSEquivalent to graduation from a four-year college or University in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate-level job-related education may be substituted for the required experience.Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned; and the basic principles, practices, and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions, and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Preferred QualificationsEnrollment in a Higher Education/Students Affairs Master's program (or related field) is preferred.Knowledge and experience working with foster youth, undocumented, low-income, first-generation, and diverse student populations.Strong verbal and written communication skills, including phone and in-person, emails, texts, etc.; communicate and listen attentively.Excellent interpersonal communication skills; ability to cultivate strong interpersonal relationships with students, faculty, and staff; and work effectively with individuals of varying social and cultural backgrounds.Must protect the confidentiality of student personal information and comply with the Family Educational Rights and Privacy Act (FERPA).Must comply with all university procedures and policies; interpret CSU admissions and financial aid guidelines.Technology savvy; proficiency in Microsoft applications.Uphold personal qualities of integrity, flexibility, and compassion.Out of State WorkThe California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background CheckCal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.For more information, go to https://calstate.policystat.com/policy/13813878/latest/ .Employment Eligibility VerificationCal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.Child Abuse/Neglect Reporting Act (CANRA)The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/.Security & Fire SafetyIn compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.Pay Transparency NondiscriminationAs a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .CSU ClassificationThis position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx. The CSU Salary Schedule is located on the following site:https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,066 and maximum $5,752 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position.Reasonable AccommodationWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ******. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml.EEOCal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf .Other NoticesFor other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.